Annual Report 2022

I find that it always helpful to reflect on the previous year and all that it held. Sometimes this is sobering, for instance the number of people who are on the waiting list for Toronto Community Housing increased yet again to a staggering number: 80,532. What is encouraging is how The Dale continues even when the issues are so difficult. I hope that by reading this report you have a deeper understanding of who we are, and that you too find it encouraging.

Take a Deep Breath

I have been out of sorts for a few days. The anniversary of the death of my dad, along with a variety of other challenging things has got me feeling more low than usual. I don’t like the feeling. I also don’t like the idea of pretending like it isn’t real. Life can be hard. 

There was space today to go for a walk with The Dale team. We stepped out into the sunshine and began to walk toward Queen Street. Almost immediately we saw someone who we haven’t seen in a while. They were headed somewhere so we simply waved. Moments later we were greeted by a friend. I had something they needed tucked in my van, so we swung back to get it. He said it felt like Christmas and gave me a hug. 

Outside the Dollarama we stopped to chat with someone. This person asked us how we were and noticed my hesitation to say “good”. He began to speak words of encouragement to all of us. At one point he looked directly at me and said, “I don’t know what’s up, but I want you to know you can expect good things coming your way.” Those words and all the others he shared caused me to well up. Near the end of our exchange, another community member tapped me on the shoulder with surprising and encouraging news of his own to share. As we walked away, I let out a long sigh and a few more tears. 

Near the LCBO a person smiled and referred to us as “The Breakfast Club”. More aware of the bracingly cold wind, we decided to cross over to the sunny side of the street where we immediately saw more people. A woman I have known for years gave us her sweet smile with a quiet greeting. Eventually we stopped at Capital Espresso to say hello and ended up with gifted coffees and a meaningful chat. As we left, we were greeted by someone who defaults to calling all of us “Maria”. As we departed, he said the first few lines of the Lord’s Prayer, waved farewell and shouted “OPA”. 

Now I’m back in our office, still sipping on the gifted coffee. Beside me is a container of Momo’s (Tibetan dumplings), handmade by a couple who we share space with. They had extra and all of us are going home with some. As I type I am trying to assess how I now feel. The hard stuff has not been erased. And yet it feels a little softer, as though tenderly held by the warmth, generosity and gratitude offered by such a variety of people. Joanna just sent a picture to the team that says, TAKE A DEEP BREATH THERE IS HOPE IN THE AIR. And so that is what I am doing. Taking a very deep breath of the hope in the air.

When Small Things Become Big

A week at The Dale involves many seemingly small, arguably mundane actions. When a friend once asked how to describe our work, we (half) jokingly said, “we move stuff”. We organize food, pack bags, carry things up and down the stairs, walk around the neighbourhood, put supplies in our van, drive the van, and so on and so forth. While it is true that we lug a lot of things around, we care deeply about forming relationship. Some might wonder how such little things have any impact and do they really form community? I am repeatedly reminded that yes, they do. 

When we first met, he barely gave me the time of day. Anger, birthed out experiencing terrible injustice the whole of his life, would understandably boil over quickly. I was surprised when he started to occasionally come to our drop-in. I was even more surprised when he convinced his regular haunt to give him not just one free coffee, but two, so that we could sit and have a discussion. He told me then that it mattered seeing me and The Dale team walk up and down Queen Street. That was the beginning of building trust with one another. Now we are friends, who offer mutual care to each other.  

We have never loved having to do our meals “to-go”, something required by the pandemic. The line-up often begins to form well before we are outside with the food. This means that people witness the folding tables being set-up and the trays of meals being carried out. It is not unusual to hear a chorus of greetings or have someone offer a helping hand. Sometimes we will notice a person standing quietly on the other side of the street, clearly trying to figure out what is going on. Whenever possible a community member is the one who hands out the food, while we as staff mingle in the line. We’ve been told that The Dale line feels different, like people have learned they are seen, can relax and not push to the front. I was told just last week that someone now identifies us as their community and it all began with wondering about our line-up and getting a breakfast in a brown paper bag.

In M&M’s in the Pancakes I shared the story of a friend who insisted on making what he called “fancy” pancakes for one of our drop-ins (I just re-read it and I’m still smiling at the memory). Over the last number of years, we have seen this person in varying degrees of wellness. More recently he has been around and increasingly lucid, his natural humour and concern for others evident. “When are things going to get back to normal? Like when is the drop-in going to open? I miss setting up the tables and stuff.” This person has always taken our invitation into full participation really seriously. For him, and so many others, The Dale is a place of belonging. 

What it largely boils down to is that The Dale works to consistently practice presence, presence that is motivated by love that is patient and kind, does not envy or boast, is not easily angered and keeps no record of wrongs, protects and trusts, hopes and perseveres. We do it by walking around the neighbourhood again and again and again. We do it by making sure that whether we are sitting around a table or standing in line, we are doing it together. We do it by nurturing friendships over the long-haul, in sickness and in health. It isn’t easy or tidy, though all the things we repeatedly do in a week do create meaningful routine, the kind that we can all settle in to together. And it is in that pocket where we see: small things can become big. 

Tent Fires

Recently a person that we were just starting to know, died as a result of a fire in their encampment. Two Thursdays ago, he lingered at The Dale’s breakfast-to-go. He wanted to help and carried some empty trays back into the building. That was the last time we saw him. 

This morning we received the news that another encampment fire happened overnight. Fortunately, no one was hurt but everyone’s belongings were destroyed. As we gathered some supplies for these community members, one person shared how devastating an event it was. As I write, I am trying to imagine what it would be like to have a fire rip through my home. 

The harsh reality for many people is that home must be made in a tent. There are few to no shelter beds available on any given night. Housing is the opposite of affordable. And while the City can exercise discretion and open Warming Centres before it hits 15 below Celsius, they rarely if ever do. In order to not die from exposure, people light fires. I would too. 

This is a crisis that impacts very real people: each unique, each with a name, each with a story. It’s likely, since we are more interconnected than we sometimes realize, that we all know someone who is acquainted with the shelter system, lived in a tent, or couch surfed. None of us are immune from the potential of poverty. 

Oftentimes the issues that surround all of this feel insurmountable, but I don’t want to give up hope because of that. Sometimes all I can do/all The Dale can do is look for the next little step to take. Today that means giving our friends new tents, sleeping bags and…

fire extinguishers. 

Layers of Complexity and Beauty

During the month of December there were a number of moments which caused me to pause and give thanks. These are just a handful of them. Gifts given and received, from every angle. 

I admittedly can struggle with some low-grade anxiety as we near the fiscal year-end at The Dale. This has lessened over the years, though has never entirely gone away. I think it is a mix of remembering when we had so little and wondering, as we grow, if we will have what is needed. Tossed in is a sense of awe at how people support this community and a desire to trust for our daily bread. This year, aware that we were behind, I felt the all too familiar pit in my stomach. Then, surprise after surprise came and by December 31st, we had…enough. 

One Sunday he showed up at the referral of a friend who has long been connected to The Dale. We spoke at length about his hunt for housing while living outside. I wasn’t sure that he would stick around for the service, but he did. During the passing of the peace he shook my hand and said, “I feel warm in a way that I did not expect”. At the end, as he gathered his belongings, he stuck a small stack of coins in my hand for The Dale. “It’s not much, but it is what I have to give”. I told him it was a LOT. 

We have always had to be creative when it comes to preparing our Christmas meals. There are many components and limited kitchen capacity. This year we had a revelatory experience. Blythwood Road Baptist Church funded the meal. A group of three chefs volunteered to do the grocery shopping and all the cooking, while people from Christ Church St. James came to package everything up. This all freed the staff team to be working through other items on our to-do lists. It was a beautiful example of partnership and provision. 

We embraced while standing on the sidewalk during our meal-to-go. She had just candidly told me about all the reasons why Christmas is hard. As tears ran down her face and welled up in my own, we held each other in silence. Then another person, who also finds the season brutal, suggested that we sing. And so, we did. “A thrill of hope, the weary world rejoices”. 

A friend who I’ve known for as long as I’ve been in Parkdale made me this: 

A woman desperate to give her grandchildren presents asked if we could help with toys. We had just given away what we had but offered to keep our eyes open for options. A friend connected to a children’s space in Parkdale reached out to ask, “do you have anyone who needs toys? We have more than we needed”. The grandmother and I walked over to take a look and ended up leaving with age-appropriate goodies. She then pulled out a piece of paper and slowly read a note that someone had translated on her behalf, as English is not her first language. It was her gift to me. 

Experiences like this are not a rarity at The Dale. I cherish being a part of a community where the complexity of life is not ignored, and beauty is found in its layers. I cannot help but reflect on this as I consider heading into a new year. 

More Than Just Our Challenges

We chatted briefly one Saturday morning. She was sitting on her walker across the street, looking intently at the meal-to-go we were doing uncharacteristically on the weekend. We had met before on a few occasions but didn’t yet know one another’s names. As we conversed, I learned a little about her life and some of the hardships she faces. “I am more than just my challenges. I really want to do something. I would like to volunteer”. 

Today Maria (I have permission to use her name and tell this story) came to participate at our Breakfast. For a long time, our friend/core community member Ash was the one to hand out the meals, freeing the staff team to connect with people and stand in and with the line. Since Ash’s death, we have longed for someone to assume his role. He so embodied it, that to this day we say, “who wants to Ash today?” Well, on this morning the role went to Maria. 

At The Dale, we talk a lot about how important it is to both give and receive. We invite people into full participation of the community and celebrate that we have a shared responsibility for it. Too often people are robbed of the opportunity to give by being kept on the receiving end of charity. Everyone though has gifts to offer. 

While the line was still active, I went over to Maria to see how she was doing. Her response? “Today I feel like a real person. I love this”. Her whole demeanor softened as she greeted people and handed over brown paper bags of breakfast sandwiches, muffins, juice boxes and fruit. Many people she knew by name, having lived in the neighbourhood for many years. I asked her if I could take her picture, to which she said an emphatic, “yes, please!”

As the breakfast rush slowed, another person encouraged us to close our eyes and soak in the morning sunshine. With our heads back we collectively noticed how good it felt to pause and feel the warmth. Maria watched and reminded us that looking up at the moon and the stars, “is just as beautiful as looking at the sun”. I thought of that as the moon made its appearance tonight. As I again tilted my head back, what came immediately to mind was Maria’s contented face. May we all know, as she does, that we are more than just our challenges. 

Steve J

I don’t know when it changed, but at some point, it became a bit of a game. For a long time, Steve could not remember my name. We would see each other regularly, him in one of his usual spots, almost always sitting or leaning directly on the sidewalk. He would greet Joanna, Meagan and Olivia, and then look at me and say, “what’s your name again?” For a while I would get him to try and guess. A few times he called me Erinn. And then began the running joke. Steve would look at me with a glint in his eye and ask my name. I would say, “you know it!” and then he would start laughing. I loved to hear him giggle.

I’m not going to share the kinds of things that Steve experienced in his life, but I know he would be okay with me saying that he had more than a hard go. I have a strong memory of sitting with him and Joanna on a Queen Street West stoop one afternoon. He was generous with the way he shared. We talked about the importance of all people being treated as people, and how that’s what he wanted.

Steve died this week. I can’t imagine the corner of Queen and Dowling without him. I know that his friends, many of whom were constant companions, will be feeling his absence deeply. When I close my eyes, I can picture Steve on a happy day: he is lit up because a group of his people have gathered with drums and food. Some people are dancing in Jingle dresses. For a moment I can see young Steve, revelling in the feast.

Rest to you Steve. Chi Miigwetch.

The Heavy Fog

I was headed east when I noticed what at first appeared to be smoke from a fire. It wasn’t until I got closer that I realized it was actually fog rolling in from the lake. Soon, no matter what direction I looked was a haze that made the skyline of Toronto eerily absent. The fog stayed for days. 

It was during this time that an unmistakable intense turn happened in the lives of many people I love. In general terms, there was a collective “we’re hitting the end of ourselves”. As I sat on the ground with someone in distress, I found myself with an uncharacteristic empty feeling in my gut. Neither of us could imagine a way forward. With tears stinging my eyes but not even falling, I joined in the lament for broken systems, injustice, trauma, lack of housing, misdiagnosis and overmedicating, estrangements, and the all too constant accumulation of grief. 

Just a week prior to this was Story Night, an event that I have yet to really process. When asked about it, I have consistently said that as a group we sat in the risky and messy middle of a lot of things, rare in this increasingly polarized world. At the beginning of the night I suggested that we didn’t need to rush through the lament in order to get to hope. We get to (need to) sit in the disorientation of pain, or as Walter Brueggemann describes, that place where we have, “sunk into the pit”. 

There are times when I sit in that pit and the weather does not match the mood, the sunshine taunting me to get up and get on with it. In a strange way, I think the dense fog that just wouldn’t lift was illustrating for me the necessity of being present to the grief. At times it was uncomfortable and very hard to see. All the familiar landmarks became unrecognizable. I had more than a few white-knuckled drives. It even felt claustrophobic. 

You can see the city again. The mist has retreated. Are all the lament-worthy things gone too? Unfortunately, no. I did however take notice of a few things. One person had a conversation with someone who had been ignoring them for years. Another has avoided eviction. Yet another had a bit of respite out of the city. I am also hearing from people who attended Story Night and were deeply impacted. It was an example of, as more than one person put it, mutual care.  Living into the tension of lament and hope is hard work. I am more convinced than ever that whether we are sitting on the ground with someone or gathered in a room with a lot of people, to navigate both the fog and the sun we need each other.

A Wedding Day to Remember

He walked up to me and said, “isn’t it great to be all dressed up and here for a party instead of something sad?” I grinned and returned the greeting with an emphatic “yes!” and a hug. Over the years the church building on Cowan has come to be an important part of the nomadic routine of The Dale. For many, it is the place we gather to grieve. On this particular day though we were showing up for a wedding! 

I have known Tasha and Eddie for many years, the entire time as a couple. I can picture them in those early days riding their bikes side by side through the neighbourhood, greeting people with the wave of hands. Tasha has often been the first person to tell me when another community member is suddenly in hospital or has died. Because of her, I have been able to quickly get to someone’s bedside in the ICU. Tasha and Eddie are also known for their hospitality and great BBQ’s. They are generous friends. When Tasha reached out in the summer to ask if I would officiate their wedding, I was thrilled and honoured. 

As I arrived at the church to get it open, the sun came out on what had started as a cool, rainy day. People began to arrive a full hour early, eager to not miss a thing. Once the ceremony began, I couldn’t resist taking a picture of Tasha walking down the aisle. We listened to an Ojibwe Prayer Song and then a poem read by Eddie’s Best Man. I spoke briefly. As a community we resoundingly agreed to support Tasha and Eddie, and then I led them through their vows, exchange of rings, and the signing of the register. After announcing the two as married, Eddie and Tasha walked down the aisle to cheers from us and “Signed, Sealed, Delivered” by Stevie Wonder. I was so happy I started to dance. Joanna and I couldn’t shake our smiles. 

In life generally, and our community specifically, there is challenge and a lot of loss. That isn’t to say there isn’t a lot of joy too- there is. Rare though is to have an event like a wedding. Henri Nouwen once said that, “the more we celebrate, the more we realize that we are in communion. To celebrate is to create community…Joy is hidden in our suffering and revealed in our communal life.” I will not soon forget how it felt to look out at the faces of people I love made radiant in the celebration. 

Congratulations to you Eddie and Tasha. You are loved. The community is with you. 

Turn Toward the Light

I am sitting in my living room. It is quiet, except for the occasional creaking sound that seems to be brought on by the wind. My body is arguably idle, my brain is not. Today is the funeral for a friend named Ben, a person nearly the same age as me. As is often the case with me and death, it brings up memories of those already gone and causes me to consider my own mortality.

There are so many people that I miss. I can still picture my mother laying on the couch where I now sit, or my father emphatically sharing a story in the kitchen. I have a strong memory of my grandmother (who I called “Gran”) picking very-young-me up to go to Sudbury for a visit with her and Grandpa Bill. We went blueberry picking and then I washed off the purple stains on my hands by going for a dip in Lake Ramsay. Chocolate turtles and clementines always remind me of my paternal grandfather, because he gave us both every Christmas.

Recently, eager to show someone an old picture on my phone, I found myself scrolling by so many shots of Dale community members who are no longer alive. Chevy, Iron Mike, Mark, Clive, Ernesto, Sanchez, to name but a few. I remember Grumpy sitting in the bus shelter and greeting me with, “AHHHH. Did you know I’ve SEEN THE LIGHT? One of these days I’m going to teach you how to preach.” or Little Stevie calling out to me, “there’s my Erinn”. Sometimes my eyes play tricks on me and I think Will is coming around the corner by the library to have a chat on the sidewalk.

During a recent therapy session, my counsellor asked me to talk about some of the people I acutely grieve. I was invited to share about what a person taught me, or what I most remember about them, or how they made me feel. I was also safe to share about what drove me crazy, or even a difficult conversation we once had. Honouring a person doesn’t require remembering only the good. In fact, I think it is honouring to acknowledge the whole person, challenges and all.

I don’t know when my own time will come, or what that experience will be like. Despite being in proximity to death a lot, the whole thing remains largely a mystery. My faith causes me to cling to the belief that it is not the end- that there is more, and it will be beyond good. I like to picture my mom being freed of her wheelchair, or my Gran eating blueberries warmed in the sun, or any one of my friends who lived outside having the most comfortable bed to sleep on.

I have been asked to read two blessings at the funeral today for Ben. Both have a lot to do with light and how we bear it, even in the unbearable things. This part of one of the blessings leaps out at me: “I cannot tell you how the light comes, but that it does. That it will. That it works its way into the deepest dark that enfolds you, though it may seem long ages in coming or arrive in a shape you did not foresee.” (Jan Richardson)

I am about to drink another coffee, made with the machine that Ben first showed me how to use on a New Year’s Eve spent together with our families and friends. The wind continues to blow. I am still sitting and glancing out the window, I notice the sun trying to peek out. The light makes me want to both cry and smile. Whatever I feel, I cannot help but turn my face toward it.